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March 31st, 2021Blue Cross and Blue Shield of Vermont Wins Nine Awards for Excellence in Customer Service Berlin, Vermont, March 31, 2021— Blue Cross and Blue Shield of Vermont has won nine awards for excellence in customer service, including the SQM Highest Customer Service Award for the Health Care Industry and the SQM Highest Customer Service Award for the Non-Profit Sector for 2020. Blue Cross was chosen out of over 500 call centers benchmarked in North America. Blue Cross’s customer service team excelled in several award areas during the pandemic year, taking the First Call Resolution Best Practice Award in Career Development; the World Class Employee Experience Award; and the company was named as a finalist as a Best Performing Small-to Mid-Sized Call Center.News Releases

March 26th, 2021Blue Cross Blue Shield Association Statement on Rise in Violence Against the Asian Community Blue Cross Blue Shield Association Statement on Rise in Violence Against the Asian Community CHICAGO – Today, the Blue Cross Blue Shield Association’s president and CEO Kim Keck issued the following statement: The deadly attack this week in Atlanta is the latest in a surge of violence against the Asian community during the coronavirus pandemic. This increasing violence is painful and traumatic. It’s devastating that the more vulnerable populations are being targeted -- youth, elderly and women are experiencing the brunt of the attacks. Racist attacks cannot be tolerated and must be stopped.News Releases

March 26th, 2021Blue Cross Blue Shield Antitrust Litigation In October 2020, Blue Cross and Blue Shield of Vermont was part of a class action settlement in a case brought by Blue Cross Blue Shield subscribers related to licensing agreements within the Blue Cross and Blue Shield System. While we reject claims made by the plaintiffs in the case, we agreed to provide monetary payments to eligible individuals and groups and to make some operational changes across the Blue Cross and Blue Shield system.News Releases

March 17th, 2021 Benefits of Meal Planning Do you dread that question, “What are we making for dinner tonight?” Not only can last minute meals be boring and bland, they are stressful—and they tend to be less nutritious than if you have time to plan a well-rounded dinner. By thinking ahead you can save money, too. With a little extra planning you can stretch Monday’s roasted chicken with vegetables into Taco Tuesday, and chicken soup lunch on Wednesday.Living Well

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