OneCare Vermont Opt-Out

Why is my healthcare information being shared?

Blue Cross and Blue Shield of Vermont currently partners with OneCare Vermont, which is a statewide Accountable Care Organization (ACO). An ACO is a group of doctors, hospitals, and other health care providers who work together to provide high-quality care and reduce costs.

What is the value of OneCare Vermont?

OneCare does not change your health insurance coverage in any way. It just makes it easier for your doctors to work together and share information. You may still see any doctor, hospital, or other health care provider you choose, as allowed by your health plan. OneCare will simply help your providers work together to better coordinate your overall care.

How do I opt-out so my healthcare information is not shared with OneCare?

It is important to note that some of your health care information will be shared with OneCare in order to measure and improve the quality of your care. OneCare will protect your medical information, ensuring its safety.

If you do not want your health care information shared with OneCare, you may decline by opting-out electronically below.

ACO Opt-Out Form

You can opt-out electronically using our ACO Opt-Out Form.

Member ID card sample aco-opt-out

Need help?

Questions about OneCare

You can reach OneCare by phone at 1-877-644-7176, option 1, and then option 3, or by email at

Questions about your Blue Cross and Blue Shield of Vermont health plan

You can reach Blue Cross and Blue Shield of Vermont by phone at 1-800-422-6668 or email Customer service representatives are available Monday through Friday, from 7 a.m. to 6 p.m., except for holidays.

Health Care Advocate

The Office of the Health Care Advocate (HCA) gives free advice and help to all Vermonters with health care and health insurance concerns. The HCA is part of Vermont Legal Aid, an independent non-profit law firm. The HCA does not represent OneCare Vermont. To get help with a health care or health insurance issue, call the HCA Helpline at 1-800-917-7787 (toll-free) or visit