Coronavirus Resource Center

Supporting the health and safety of all Vermonters is our priority. During this time, we’re working closely with state officials and following guidance from state and federal agencies like the Vermont Department of Health and the CDC to keep you informed and get you the care you need.

We’ve created this resource center to help answer your questions about COVID-19 and how it affects your coverage and care.

November 13:

Vermont Governor Phil Scott announced new COVID-19 restrictions for our state.  They include:

  • Multi-household gatherings, both indoor and outdoor are prohibited. This includes extended family who do not live with you. Individuals who live alone may gather with members of their immediate family residing in a different household. This also applies to Thanksgiving dinner. 
  • Bars and social clubs are closed to in-person service but may offer take-out, curbside pickup and delivery services.
  • Restaurants can remain open but must close by 10 pm. 
  • Restaurants, museums, gyms, and other establishments must keep logs for contact tracing. 
  • Vermonters must comply with health department contact tracers.
  • All non-school sports have been suspended.
  • All out of state travel will require quarantining. 
  • College students returning home from out of state are required to either quarantine at home for 14 days, or quarantine for 7 days and get a COVID test (which is the preferred method for protecting your families).

We cannot emphasize this enough - please stay at home during the upcoming holidays!  Travel over the holidays may put Vermonters, our communities and our businesses in jeopardy.  

Questions People Are Asking

  1. How do I  Say “No” to relatives, friends, and neighbors with the holidays approaching?  

How to say “No” this holiday season (adapted from Texas Medical Center): As the holidays approach many of us are navigating difficult conversations. We understand that some folks are more concerned about COVID-19 than others. Some people may feel it is okay to gather, to hug, to not wear a mask, or to social distance. We want to be very clear – doing so puts you and your loved ones at risk. It can overwhelm our local hospitals. It can cost someone their life. So, if you are asked to attend a gathering remember these tips:

  • Recognize your feelings – are you saying yes – or are you inclined to say yes to please the other person? If you answer “yes” or even “maybe” to this question reconsider your response. “No” is completely appropriate. This is a global pandemic. Your friend or neighbor may thank you in the long run.
  • When you say “no thank you” stay positive. Thank your family member or loved one for the invite, let them know you love them and miss them, and make a promise to connect when it is safe to do so again.
  • It is okay to be honest and keep it short – it is okay to say, “I love you, but I’m not attending in-person gatherings right now because of COVID-19. I’m doing this to keep myself and my family well.” 
  • Suggest an alternative way to celebrate together using technology – we know it won’t be the same, but it is better than losing someone you love to this disease.
  • Make plans to spend time outside – as Vermonters, we know there is no such thing as bad weather, just bad gear. So, this year make it a point to embrace the winter season by suiting up and going for a walk with the people you share a residence with (if you live alone you may gather with members of your immediate family who reside in a different household).
  1. What does Quarantine mean?

If you must travel, then you must quarantine when you return. Quarantine is:

  • Staying at your home or dwelling for 14-days upon arrival or return
  • Wearing masks in the house while under quarantine
  • Using separate bathrooms while under quarantine
  • Eating separately while under quarantine 
  • Checking yourself frequently for symptoms including fever while under quarantine

Quarantine is NOT:

  • Grocery shopping
  • Getting together with friends and neighbors
  • Activities outside the house even if you are wearing a mask

We recognize that people are tired of COVID-19, but fatigue and denial will not make this disease disappear. We also recognize that the holidays are traditionally a time of gathering from far-flung places, singing, laughing, and sharing food. This year show your love by staying home and limiting your contact with others. For more information on quarantine and timelines, please check out our blog by our Senior Medical Director, Kate McIntosh, M.D.

  1. How do I locate a doctor if I don’t have one?

If you don’t currently have a health care provider, use our find-a-doctor tool to locate one.

  1. How do I decide when to seek care?

If you aren’t sure whether to seek help, use the CDC’s Online Coronavirus Self-Checker to check your symptoms and get advice on what to do next.

If you or one of your family members has been exposed to or are showing symptoms of COVID-19: Call your health care provider.

Please contact your provider by phone if you need care. Do not visit a hospital unless you are experiencing a life-threatening emergency.

  1. What options are there for receiving up-to-date information?

For the most recent information about coronavirus cases, statistics, and related public health notices within our state, visit the Vermont Department of Health’s coronavirus page.


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