Contact Us

How Can We Help You?

Our Blue Cross and Blue Shield of Vermont consultants are available to help you understand your options and get the coverage you need from one of our health plans.

If you are currently enrolled in an Individual, Two-person or Family plan, either on your own or through your employer, and would like to discuss your benefits or a claim, please contact our Customer Service team Monday through Friday from 7 a.m. to 6 p.m.

Call: (800) 247 2583

Email: customerservice@bcbsvt.com

If you are currently enrolled in a Medicare plan with us please contact our Consumer and Business Support Services team Monday through Friday from 8 a.m. to 4:30 p.m.

Call: (800) 255-4550 

Email: consumersupport@bcbsvt.com

Billing Support & Services

We offer several convenient ways to pay your bill! Visit our Make a Payment page to learn more.

If you have a billing question about your Individual, Two-person or Family plan please call (888) 328-9798.

If you have a billing question about your Medicare Supplemental plan please call (800) 625-6406.

Find a Doctor and Telemedicine

Our Find a Doctor tool can help you locate in-network providers in a location that works for you.

To learn how our telemedicine options can help you get the care you need without leaving home, please call: (844)-733-3627.