Blue Cross and Blue Shield of Vermont and The Vermont Health Plan are required to notify you of certain legal rights and policy limitations that may apply to your coverage with us. This document contains the following important notices and information:
Please take the time to read this document carefully and contact our Customer Service Department if you have any questions. The toll-free number is printed on the back of your membership card.
Privacy of financial information is of concern to all of us In response to these concerns, the federal government has required states to adopt laws mandating that insurance companies explain their privacy practices. This document sets out our privacy practices for personal financial information.
Blue Cross and Blue Shield of Vermont and The Vermont Health Plan maintain high standards for the protection of your privacy when you visit our website. This document outlines how information you provide on this site is handled.
Customer Service strives to assist all callers upon their first contact with us; however, there are certain instances when we may need authorization to speak to someone regarding another person's Protected Health Information (PHI). Federal regulations restrict who can receive PHI about our members in order to protect their privacy.