Customer Service
1-800-924-3494

Pre-Certification

 

Pre-certification of scheduled inpatient admission is required under ALL benefit programs.

We collect clinical information pertinent to the request. The information is reviewed in conjunction with nationally recognized health care guidelines.

 

Requesting by: details
Phone - 24 hours

Call 800 922-8778

 

  • Provide member name and certificate #
  • Be prepared to provide clinical details
Form

 

Complete the Form

Fax: 802 371-3757

 

Response Times

Providers are verbally notified of the determination of pre-certified services within three business days after obtaining all necessary information.