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Member Benefits

Man reading a piece of paperClaims Learn how to submit claims, check status, and file an appeal.

Man writing on paperPrior ApprovalSome services are only covered if approval is obtained prior to services being rendered.

Couple Sitting OutsideUnderstanding Your Benefits Understand how to use your health plan, what services are covered and how to exercise your benefits.

File cabinet drawer openSubscriber Contract Documents Your contract includes a variety of documents.  Know which ones apply to you and what they tell you.

Non-Group Membership Changes What to do when you need to remove/add a dependent or update your name or address.
Health Insurance 101 Health Insurance can be complex, we've tried to simplify it for you.
Verifying Coverage Before getting services or supplies, make sure it's covered under your health plan.
Report Fraud Health care fraud - how it affects you, common types and what you can do to help combat it.
Order new ID Card You will need your "Subscriber ID"
Alternative Resources for Care  Met your benefit limitation?  These local and state funded agencies may be the answer.