Member Logins

Members may need to access different websites in order to complete their needed tasks. Please review the options below to identify which website you need to log in to for completing your task today.

Contact Us

Account locked or need help with resetting your password?

Contact HealthTrio Customer Service

IMPORTANT UPDATE: Members are currently unable to access Vermont Blue Rx or our health care cost tool via the Member Resource Center. If you need pharmacy assistance and have Vermont Blue Rx, please call the pharmacy phone number on the back of your member ID card.

Our vendor is experiencing a significant network outage and continues to work on resolving the issue. We appreciate your patience and apologize for any inconvenience. 


Log in to the Member Resource Center

We have updated the look of our Member Resource Center! You will now see the menus moved to the top, a button for viewing and sending messages, and key resources highlighted on the homepage for ease of access.

The Member Resource Center allows you to access your benefit details and usage, check on a claims status, use the health care tools, and more.

 

 
As of January 1, 2021, Blue Cross and Blue Shield of Vermont will no longer automatically send you your Summary of Health Plan Payments if you do not owe any money, or the amount is equal to your co-payment amount. These documents are available in the Member Resource Center.

Not Registered for the Member Resource Center?

New members are eligible to register upon their effective date and once they have received their Identification Card. If you have questions call Customer Service at (800) 247-2583. You will need your ID card to register.

Register Now

Telemedicine Care Resources

We’ve partnered with virtual providers to increase your options for accessing care when you need it. Learn more about our telemedicine options and how you can get started using the services.

Looking to complete something else today?

Access our payment center or our health and wellness tools and resources using the links below.

Make A Payment

Access to viewing your billing data, making a one-time payment, and setting up recurring payments.

Be Well Vermont

Access our health wellness portal to complete your health assessment and view health and wellness resources and tools.